Applying for a care level is one of the most important steps for securing the care and financial support seniors need. Yet the process is often complicated, stressful, and unfair. Families are left navigating endless forms, confusing laws, and rushed insurance assessments that rarely capture the true challenges of everyday life. Too often, important details are overlooked, and the reality of someone’s needs goes unseen. Many people end up with lower benefits than they deserve, losing vital support for years - all because their situation wasn’t fully understood or properly represented.
That’s why Vita Aeterna offers complete, start-to-finish support - combining expert care guidance with full legal protection. From the very first application to the final decision, you’re accompanied by a law expert who ensures every right is respected, every difficulty is documented, and every step is handled lawfully and fairly - giving you the best chance of receiving the care level you truly need.
Free Initial Consultation
01
We begin with a personal, confidential conversation to understand your health situation, daily challenges, and goals. We explain the process clearly, answer your questions, and outline the best strategy for your case.
Preparing the Application
02
We take care of all paperwork on your behalf - completing forms, gathering medical evidence, and structuring your application so nothing is overlooked. Our legal expertise ensures the request is strong, clear, and aligned with insurance requirements.
Pre-Assessment Coaching
03
We prepare you or your loved one for the insurance visit, guiding you on how to accurately describe daily difficulties. This step ensures no essential details are forgotten or downplayed during the evaluation.
Legal Accompaniment to the MDK Assessment
04
On the day of the insurance visit, your certified lawyer is physically present to:
-
Ensure every relevant aspect of your needs is addressed
-
Verify that the assessment follows legal standards and timelines
-
Formally object or document irregularities immediately if something is handled unfairly
-
Provide reassurance and support so you feel protected throughout
Reviewing the Decision Letter
05
Once the insurer provides their decision, we review it line by line. If anything is missing or inaccurate, we prepare a response immediately, protecting your right to fair treatment.
Appeals and Follow-Up
06
If the decision is unjust or incomplete, we take full responsibility for filing and managing an appeal (Widerspruch). We prepare additional evidence, submit legal arguments, and continue until a fair and lawful outcome is achieved.
Long-Term Protection
07
We stay by your side for future reassessments or higher-level applications as care needs increase. With us, you’re never left to face bureaucracy alone.
The Result: Fair Treatment, Maximum Benefits, No Stress
With our service, you gain more than help with paperwork - you gain complete legal protection and advocacy. We ensure the process is fair, lawful, and thorough, giving you the highest chance of receiving the care level and financial support you truly deserve, without fear, uncertainty, or unnecessary stress.